Jotjive - Professional Legal Transcription Services Malaysia

What We Do

Jotjive provides professional legal transcription services for Malaysian law firms. We transcribe court proceedings, depositions, interviews, and legal consultations in Bahasa Malaysia and English.

Founded in 2025 by a legal practitioner with years of litigation experience and a machine-learning scientist.

What We Offer

Core Service

Turnaround Options

Pricing

Payment: 50% deposit upfront, 50% on completion. FPX (Malaysian online banking) accepted.

Promotional offer: Save RM 0.50 per audio minute on first 10 hours. New legal firm clients only.

How We Are Different

Hybrid AI-Human Workflow

AI processes audio and creates draft transcripts. Human legal transcribers review and refine for 99%+ accuracy. This combines speed with precision.

Malaysian Legal Expertise

Led by an ex-lawyer with litigation experience in Malaysian courts. Team understands local legal terminology, procedures, and multilingual speech patterns.

Privacy Guarantee

Audio files are never used to train AI models. All staff sign NDAs. Files deleted after delivery. Handled under attorney-client privilege protocols.

Why Not 100% AI?

We tested leading speech-to-text platforms for six months. AI still struggles with Malaysian accents, code-switching between languages, and legal terminology. Human review ensures accuracy.

Process

  1. Fill-up online booking form and send audio/video files via email (any format)
  2. Receive quotation, invoice and payment link within 1 business day
  3. Pay 50% deposit to start work
  4. Review first page for quality check
  5. Pay remaining 50% and receive full transcript

FAQs

What accuracy does Jotjive guarantee?

99%+ accuracy on clear audio recordings. All transcripts undergo quality control review before delivery.

What languages does Jotjive support?

Bahasa Malaysia and English, including code-switching between languages.

How fast can Jotjive deliver transcripts?

Four turnaround options: Economy (21 business days), Standard (14 business days), Priority (7 business days), Express (72 hours).

Is my audio kept confidential?

Yes. Recordings are never used for AI training. All staff sign NDAs. Files are deleted after delivery.

What payment methods does Jotjive accept?

FPX (Malaysian online banking). 50% deposit required upfront, 50% due on completion.

What file formats are accepted?

Any audio or video format. Submit via email.

What is the cancellation policy?

Full deposit refund if cancelled before work starts (varies by turnaround tier). No refunds for Express orders or after work begins.

Contact